Healthcare is confusing, but it just got a little easier. We’re breaking down everyday scenarios to help you learn common terms and get a handle on the ins and outs of insurance, all by using only your voice with My Cap BlueCross. Here to help you with the basics so you can be confident when making decisions about your care. We started with a few common scenarios and used videos, questions, and everyday language to explain how healthcare works. Learn about your ID card, patient cost share, when and why you might use a virtual visit and more through our healthcare journeys. Check back often as we continue to add learning journeys. You can also ask My Cap BlueCross to define confusing terminology such as deductibles, PPOs, HSAs, etc.