Facilitates Vesuvius employees to create incidents in ServiceNow by simply giving voice commands to Alexa. Vesuvius employees will have to link their account and then they can create incidents anytime, anywhere through Alexa devices in office or even their personal phones.
This skill can perform the following tasks: - Creation of ticket 'Alexa, create a ticket' or 'Alexa, create boomerang ticket' - Listing out ticket categories 'Alexa, list out ticket categories' - Get number of tickets assigned to your group 'Alexa, how many tickets are assigned to me'
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