Alexa based CRM will automate the customer relationship management. CRM is a software that manages the relationship of company with their internal and external customers. CRM help companies in maintaining connections with their customers and improve profitability, with this skill you can automate CRM with voice commands and it will make user experience better, lessen human efforts and time efficient for CRM users. You can just say Alexa, open c. r. m management and start giving further commands.