Customer loyalty is the Holy Grail for any brand in today's crowded marketplace. With thousands of competitive choices just a click away, it's never been more important to attract and retain loyal customer.
Discover why certain brands build better more meaningful relationships with their customer, and others don't. We'll look under the hood and discover the inner workings of companies that create the coveted 'Emotional Connection' with their customer, and how you can learn to do the same in your business.
I'll share stories from my own personal experiences in the customer loyalty arena for the last 20+ years that are relatable to any industry. You'll hear facts, statistics and insights about increasing customer loyalty and engagement, along with the links to the reference material so you can learn more about each subject we discuss.
You'll find value in every episode, so add The Loyalty Minute to your Alexa Flash Briefings and become a loyalty learner everyday.
market
