This skill is a collection of short tips, ideas, reminders and quotes that will help a small or large business understand how to create a 5 star experience for their clients, patients, or customers. It's best to take in 2 - 3 of them at a time. And then we suggest writing down the tip and how it could apply to your business, or your career. Then come back for a few more ideas. That process is bound to create some positive actions towards your 5 - star goals.