Healthcare is confusing, but it just got a little easier. We’re breaking down everyday scenarios to help you learn common terms and get a handle on the ins and outs of insurance, all by using only your voice with My Cap BlueCross.
Here to help you with the basics so you can be confident when making decisions about your care. We started with a few common scenarios and used videos, questions, and everyday language to explain how healthcare works. Learn about your ID card, patient cost share, when and why you might use a virtual visit and more through our healthcare journeys. Check back often as we continue to add learning journeys.
You can also ask My Cap BlueCross to define confusing terminology such as deductibles, PPOs, HSAs, etc.
The newest journey in the My Cap BlueCross skill helps explain the ins and outs of a healthcare transaction. Learn about why services cost different amounts depending on the doctor or hospital, why you owe the amount on your bill, what happens once the deductible is met, and what coinsurance is and when it applies. Reduce confusion when getting a bill from the doctor. Just open My Cap BlueCross to listen to our Healthcare Costs journey.
The information in this skill is provided for informational and educational purposes only. It is not a substitute for professional medical advice, treatment or diagnosis. Call your doctor to receive medical advice. If you think you may have a medical emergency, please dial your local emergency response phone number
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