As soon as Amazon releases the support for blinds to Alexa, we will update the skill. We can't wait to control our blinds using “open/close” commands too!
In order for this skill to work, you will need at least one (1) Smart Controller with at least one (1) blind paired.
If you need help to integrate Smart Controller to Alexa or tips on how to use groups and routines to control your blinds, please check our website neosmartblinds.com/smartcontroller-integrations/#scIntegrationAlexa. Any other doubt or issue can be sent to tech@neosmartblinds.com.