Having computer troubles and need a hand? PENNI, ProServeIT’s ever-evolving service bot, is on the case! Let PENNI help you submit a support ticket to ProServeIT’s Help Desk so that you can get the answers you need to your most frequent issues, such as: - Your computer’s really slow. - Your email’s not working, won’t let you sign in, or won’t let you send emails. - You’re having trouble with file permissions, or can’t access files. - You need help connecting your printer, or with printing documents. - Your MAP Drives are missing, or you can’t access them.