NOTE: We've made some recent changes to our password requirements. Any returning users who created accounts with us before August 26, 2017, will be required to reset their passwords in order to access their SharkNinja accounts. To reset your password, you need to: 1. Visit https://www.sharkclean.com/myaccount/ 2. Enter your email address. 3. Click “I forgot my password” on the login screen. 4. If the email address entered is associated with a customer account in our records, you will receive an email from us shortly with steps to reset your password.
Shark ION ROBOT™ is a Connected Robotic Vacuum that combines the ease of a robot with the performance of a Shark®, making it a convenient solution for automatic everyday upkeep. Smart Sensor Navigation ensures the robot easily navigates floors and carpets while proximity sensors assess and adapt to surrounding obstacles. Dual spinning side brushes pull in debris from corners and edges.
Connect to your Shark ION ROBOT™ from anywhere using the Shark mobile app. Now, Shark works with Amazon Alexa giving you voice control to start and stop cleaning, find your robot, and more.
To turn your Shark ION Robot™ on: “Alexa, tell Shark to start cleaning.”
To pause your robot: “Alexa, tell Shark to pause my robot.”
To send your robot to its dock: "Alexa, tell Shark to send my robot to the dock."
To check the battery of your robot: "Alexa, ask Shark to get me the battery level of my robot."
To check the status of your robot: "Alexa, ask Shark what the status of my robot is."
To find your robot: "Alexa, tell Shark to find my robot."
To use the Shark Skill you will need a Shark ION Robot™ connected to your SharkNinja Account. To find out more about Shark products, check out sharkclean.com.