The "USAN (yoo-san)" skill will provide a User with updates on the latest USAN news, including the latest call center solutions and new emerging technologies that can revolutionize your business practices and help you manage and improve customer relationships. This news can either be spoken by Alexa directly to the User, or accessed via a text message that links the User to a USAN web-site where Marketing News messages are posted. [ NOTE: To receive text messages, potential Users must have a smartphone, and understand that standard messaging and data rates apply.]