When starting out ask Alexa to "open vape assistant". at that point you have a list of questions you can ask such as "teach me battery safety one", or "teach me battery safety 2". we also have information pertaining to eliquid, coils, cbd, eliquid expiration date, and much more. we will update the list of questions that you may ask. this product will help in your sales process especially new vape consumers can listen to the battery safety feature that way they learn how to use and take care of their batteries. This also can help your staff learn some of the basics and can teach your customers so they can stay safe and vape safely. list of questions you may ask after you open your vape assistant: "teach me battery safety one" "teach me battery safety two" "how does my battery work" "what is eliquid" "what is cbd" "whsat is a coil" "what is a wick" "does eliquid have an expiration date" "whats new" a great way is to set up you Alexa device with the list of questions and get your customers to enjoy the experience. this is a great way to show your customers that you care about their safety and also to get them information that they need. rememeber the "whats new" question will always involve some form of advocacy and teach your customers new things they can do to save vaping.