This skill is intended to help Area Agencies train their HICAP (Health Insurance Counseling and Advocacy Program) Counselors. For HICAP Counselors in California and those planning to be one, this quiz will help them familiarize with the Long-Term Care subject matter. By answering the questions in this quiz, you will be more aware of the different insurance options for Long-Term Care services and standards governing their practice (e.g. in the State of California). You will find using voice to respond to the multiple-choice questions an easier and more natural way to learn. Katharine Raley trains her HICAP counselors at the Ventura County Area Agency on Aging (VCaaa). “When working with students one-on-one or in a small group setting, the instructors can identify areas that require more work based on their observation and from the result provided at the end of each session.” She said. Katharine is looking forward to using this skill to work with her counselor students. If you are already a registered HICAP Counselor, use this quiz to keep up with your professional skill, and go back to the guide book whenever you feel you need to review the details some more. Challenge yourself every time you have a chance. You can start the quiz whenever you are next to an Echo device with this skill enabled, or with the Alexa app on your cell phone or other mobile device supporting the app. With quick feedback to every answer you provide, you will be surprised how quickly you can familiarize yourself with the subject matter again.
To get started, say "Alexa, start long term care tutor" and follow the instructions; Answer the multiple-choice question by saying "the answer is" followed by the letter of your choice, or just the letter of choice; Say "repeat" to repeat the last question. To end the session, say “cancel” or "stop". Say “help” if you want to listen to the instructions.
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